Although there are many conveyancing firms in the UK, some offer better services than others. It is often the case that one only comes to realise this after having used the service, at which point there is no turning back. There are, however, things to look out for. If you want to ensure a stress-free, streamlined process please check if the firm has some or all of the qualities listed below:
This is the most important feature of a good Conveyancing firm. If the conveyancing firm has qualified and experienced solicitors, you can be sure that your case would be handled efficiently. Find out how long the company has been trading and whether they have changed company names in the last 5 years. Experienced conveyancing companies will ensure that they work efficiently and effectively to be able to meet the needs and requirements of their client. This is so that their firm is given more business through word of mouth and positive reviews. Its a win, win situation.
Only good conveyancing firms follow streamlined conveyancing processes. They understand the value of their client's time and money and therefore try to complete the conveyancing process as fast as possible. A poor firm can be very inefficient and hold deposits for months, loosing their client interest and causing unnecessary stress.
Cheap & upfront conveyancing quote
This is another essential feature of a good conveyancing firm. A reliable conveyancing firm would offer a fair price for their services but at the same time not try and undercut their competitors by offering a ridiculously low price but bad service. Please see Typical UK conveyancing fees for a guide on what to expect to pay. The conveyancing quote should contain a full break down of all services to be carried out and the individual price of each service. If a transparent quote is not given, this could point to something untoward.
Easy to contact / good communication
A great firm will be one that is friendly and always available to answer your questions and queries either over the phone, email or face to face. If the firm is too busy to answer your initial questions promptly and in a clear and concise manner, this could point to issues later on.
Word of mouth & reviews
A good conveyancing firm will be one that comes highly recommended from friends, family and co-workers. Online reviews can also be used to determine your choice, however bear in mind that these can be falsified so look for more than one online review.